HWC Member Testimonials

“Great open atmosphere to work out... luv it! So much to choose from.”
NPS Survey rated 10 of 10, Veronica B. 7/27/23

”Love the laid back atmosphere and friendly staff”
NPS Survey rated 9 of 10, Christine B. 7/27/23

“I am so in love with the HWC”
NPS Survey rated 10 of 10, Colt B. 7/26/23

“We just love it there!“
NPS Survey rated 10 of 10, Jeremy P. 7/23/23

“Very professional and well organized place to workout! Excellent machines and workout equipment! “
NPS Survey rated 9 of 10, David B. 7/23/23

“Clean, has many exercise options, reasonable hours and price, nice people”
NPS Survey rated 10 of 10, Carolyn D. 7/20/23

“Friendly staff and very professional.”
NPS Survey rated 10 of 10, Nereida S. 7/16/23

“The facility is clean and the staff is helpful and friendly. The equipment is kept clean and well maintained. The only reason it is not a 10/10 is because it is not 24 hours and the hours are more limited on the weekends.”
NPS Survey rated 9 of 10, Stacy J. 7/16/23

“ I love it there”
NPS Survey rated 10 of 10, Sharon S. 7/12/23

“The amenities, classes, instructors, and members have all helped me get to know the facility in a short period of time!”
NPS Survey rated 10 of 10, Joyce B. 7/8/23

“Staff friendliness, cleanliness of facility and the many things you guys offer, from the variety of things you offer including a number of equipment options, indoor and outdoor pools, saunas and hot tubs to family days and kid’s camps.”
NPS Survey rated 10 of 10, Heather H. 7/5/23

“Nice and gives me a good morning to the rest of the day”
NPS Survey rated 10 of 10, Robert W. 7/4/23

”It is like a personal oasis. Kept quite clean. Friendly helpful staff. Such a beautiful well equipped facility. I do have one complaint, cell phones, and the intrusion of my privacy and upending my peaceful oasis and feeling of safety. “
NPS Survey rated 10 of 10, Dorie B. 7/4/23

“I love all the amenities that has to offer”
NPS Survey rated 10 of 10, Linda D. 7/4/23

“Many group fitness classes. Nice people around. Good facilities.”
NPS Survey rated 10 of 10, Jiang. Z 7/3/23

“I love the Wellness Center. I like to participate in classes and there are so many choices. I also appreciate the wide range of equipment available and the spa area.“
NPS Survey rated 10 of 10, Juliana A. 1/21/22

“What’s offered from equipment to classes to extras like the sauna and jacuzzi and showers, deli available the staff is always helpful and wonderful. Thank you.“ NPS Survey rated 10 of 10, Abdallah A. 1/17/22

“Everything is clean, friendly staff, and the variety.” NPS Survey rated 10 of 10, Joshua T. 12/28/21

“The entire staff is very professional, courteous, and genuine. They all are amazing! The facility is extremely clean, and the equipment is up to date! There are numerous amenities to choose from!” NPS Survey rated 10 of 10, Steven H. 12/27/21

“There are several reasons that I rate HWC at a score of 10, as it is a great place to work out: (1) excellent classes (kick boxing, zumba, mountain bike, etc) and great trainer-teachers, (2) recent replacements for part of the weight machines, (3) maintenance program for equipment repair, floor upkeep, air-conditioning, tennis courts, and grounds in general... (4) family atmosphere for members. (5) friendly, responsive, and helpful staff & leadership regarding opportunities to improve operation of the HWC “ NPS Survey rated 10 of 10, Steven H. 12/23/21

“Great facility and amazing staff!” NPS Survey rated 10 of 10, Chersty H. 12/11/21

“Great facilities and unrivaled amenities” NPS Survey rated 9 of 10, Helena R. 12/7/21

“There is such a variety of classes and exercise options for a person to choose from whether you’re 18 or 88. Very helpful and friendly staff, also.” NPS Survey rated 10 of 10, Maggie P. 12/5/21

“There are different machines where I can pace my time to reach my goal, and it's safe with workers who will help. The machines are spaced for security and I can go at my time. I love the big pool to walk or exercise in, the game courts, and the heated sauna. It offers so much! “ NPS Survey rated 10 of 10, Debra G. 12/2/21

“Great facility and the great people you have making it run. Happy Holidays! - James” NPS Survey rated 10 of 10, James S. 11/24/21

“The people and the place. All good!” NPS Survey rated 9 of 10, Scot S. 11/22/21

“Classes and racquetball courts!” NPS Survey rated 10 of 10, Glenda L. 11/15/21

“Great facility, easy in and out, great staff, plenty of cardio machines.” NPS Survey rated 10 of 10, Don N. 11/11/21

“All employees are nice, friendly and helpful. Lots of workout options. Always clean.” NPS Survey rated 10 of 10, Charity A. 11/5/21

“Facilities and staff are first class. It’s that simple.” NPS Survey rated 10 of 10, James S. 11/5/21

“It's clean, laid back, and the trainers are always very helpful” NPS Survey rated 10 of 10, Dana S. 10/29/21

“Friendly staff but I want the towels to come back.” NPS Survey rated 10 of 10, Elizabeth J. 10/28/21

“Great facility equipped with all the tools you need to achieve and maintain a healthy lifestyle. CHRISTUS HWC has professional employees that are very knowledgeable of their jobs roles and responsibilities. Facility is always clean and welcoming! “ NPS Survey rated 10 of 10, Lawrence N. 10/25/21

“The appearance of the facility, the equipment, the locker room etc.” NPS Survey rated 10 of 10, Orlando S. 10/24/21

“The entire staff at Christus Health and Wellness Center is skilled, professional, and very caring. They take into account physical limitations that members have and are willing to alter or design a workout to meet their needs. I count many of them as good friends and always look forward to my workouts. The physical facility is clean and up-to-date. I am a much healthier, fit person because of the time I have spent there over the years.” NPS Survey rated 10 of 10, Michael R. 10/21/21

“Great facilities and staff. The only reason why it was not rated a 10 is the hours of operation and all of the closed vacation dates. It is frustrating to have a day off and not be able to enjoy the Wellness Center.” NPS Survey rated 9 of 10, Donald L. 10/21/21

“The staff is amazing, and the gift of better health through exercise is better than I ever thought it would be be.” NPS Survey rated 10 of 10, Debra H. 10/13/21

“Great facility! Excellent staff Indoor track and Indoor pool.” NPS Survey rated 10 of 10, Bryan L. 10/13/21

“The trainers teach proper technique and care about my health overall. My gym is like an extended family.” NPS Survey rated 10 of 10, Tameka D. 10/12/21

“The cleanliness of the facility. The entire staff is great. New equipment. A variety of amenities.” NPS Survey rated 10 of 10, Gary M. 9/29/21

”I needed to end my membership due to my vulnerability to COVID but got no financial reprieve from you. This is unconscionable and shows a lack of compassion and business acumen!” NPS Survey rated 0 of 10, Alice R. 9/24/21

“I'm very satisfied with the training and friendliness from the staff.” NPS Survey rated 10 of 10, Nate M. 9/22/21

“CHRISTUS HWC has changed my life! I have reached my goal of being healthy and fit, and the staff is so welcoming towards everyone!'“ NPS Survey rated 10 of 10, Serene K. 9/22/21

”My 7th grade son LOVES the after school activity program.” NPS Survey rated 10 of 10, Emily Y. 9/16/21

“I like the luxury of the space, the friendly staff, and the overall atmosphere of the Wellness Center.” NPS Survey rated 10 of 10, Kelli S. 9/16/21

“I have just started out at the facility. So far, I do like it. I was looking for a place to swim more than anything else. I recognize that with COVID, this is a challenge. My plan is to utilize the other services, get a feel and then determine my recommendation for a friend. I do have someone interested in joining with me, so I am looking forward to the experience. Thank you!” NPS Survey rated 7 of 10, Dena H. 9/14/21

“Easy to request times for pool lane, great, friendly staff and great equipment!” NPS Survey rated 10 of 10, Lisa D. 9/13/21

“I'm so pleased with the Health and Wellness, it's been two years that I have been a member. l lost my husband this March and it's helped me stay focused. I went from 235 lbs to 190, and still want to lose and get in shape. Thanks! I would recommend HWC to my family and friends. I love the workers, Pat is awesome!” NPS Survey rated 10 of 10, Rose R. 9/11/21

“Love the swimming pools, also the clean and updated equipment.” NPS Survey rated 10 of 10, Bridgett F. 9/7/21

“I have been a member for many years. I like the variety offered as a member there. Overall I am happy with my membership. I recognize Covid has presented more difficulties to both members and staff, however, I do see room for improvement with standards regarding Covid safety.” NPS Survey rated 9 of 10, Helena R. 9/7/21

“It's a place that's safe and where I can spend hours with or without friends to exercise; walking miles indoors, walking in the pool, walking on the treadmill, and other machines without crowds waiting behind me. The hours and days are no limit. There are other resources I have yet to use. So yes I'm satisfied.“ NPS Survey rated 10 of 10, Debra G. 9/5/21

“I only use the indoor swimming pool but I love the fact that you can now reserve a lane without just showing up and hoping there is one available. Good job Wellness Center. There are also numerous classes and equipment available to keep one in shape if they use them.” NPS Survey rated 10 of 10, Maggie P. 9/4/21

“Clean and machines are available” NPS Survey rated 10 of 10, Natalie L. 9/3/21

“Pleasant, clean, relaxing environment” NPS Survey rated 10 of 10, Natalie L. 8/29/21

“Friendly staff and nice range of equipment” NPS Survey rated 10 of 10, Emily B. 8/26/21

“You are well managed facility with many options to further mine and my family's health.” NPS Survey rated 10 of 10, Aubyn C. 8/21/21

“I enjoy swimming and working out whenever I have time” NPS Survey rated 10 of 10, Gurnett C. 8/21/21

“The outside track needs a little maintenance, like reapply the cinder or have someone grade the cinder and drainage in low spots on the track. Can use the outdoor pool a walk pool for people with bad knees and backs.” NPS Survey rated 8 of 10, Ruben D. 8/21/21

“We enjoy the variety of fitness options offered, in a clean and peaceful environment. HWC staff care about their members.” NPS Survey rated 10 of 10, Jamie A. 8/15/21

“Great facilities and staff.” NPS Survey rated 10 of 10, Don N. 8/13/21

“The weekend hours are not long enough for working people . Be nice if the gym was open 12 hours” NPS Survey rated 1 of 10, Lane B. 8/13/21

“I have loved the pool and the nice locker room!” NPS Survey rated 10 of 10, Aubrie W. 8/12/21

“Good core classes, trainers, clean hot tub and showers. Good machines” NPS Survey rated 9 of 10, Brooks G. 8/12/21

“Because it’s so good for you and the trainers are great. I would like for towels to again be provided.” NPS Survey rated 10 of 10, Gerald R. 8/9/21

“HWC has it all and the best staff” NPS Survey rated 7 of 10, Elizabeth M. 8/8/21

“My hesitancy has to do with Children's Swim Classes held at the same time as adult Classes- in the advertised ADULT POOL. You need a dedicated facility for paying childrens' classes!” NPS Survey rated 7 of 10, Sandra L. 8/5/21

“Everyone is friendly, and the equipment is well maintained / repaired.” NPS Survey rated 10 of 10, Tim S. 8/4/21

“Great facility with all the focus on health and fitness (and a great staff)!” NPS Survey rated 10 of 10, Mark R. 8/1/21

“Friendly staff and fellow workout companions. Clean facilities, So many activities such as classes and exercise equipment since of community belonging:” NPS Survey rated 10 of 10, Raymond M. 8/1/21

“They have everything you need.” NPS Survey rated 10 of 10, Linda P. 7/27/21

“Friendly and helpful staff. New equipment. Most of all, still maintaining COVID precautions.” NPS Survey rated 10 of 10, John P. 7/27/21

“I still don’t like going in crowds because of COVID but I like to workout. No one is at the gym in the evening which makes it safe.” NPS Survey rated 5 of 10, Worrick J. 7/27/21

“The amenities sauna, jacuzzi, steam room, indoor pool, classes” NPS Survey rated 10 of 10, Tammy T. 7/26/21

“Best gym in town!” NPS Survey rated 10 of 10, Wayne H. 7/26/21

“The trainers, staff and classes are great. There is a good variety of equipment albeit the facility itself could benefit from a bit of rehab.” NPS Survey rated 10 of 10, Janice Y. 7/25/21

“Great facility and staff! Plenty of wonderful morning classes. I'm hoping more evening classes will be added back soon.” NPS Survey rated 10 of 10, Laura P. 7/25/21

“The Team at HWC, super friendly, helpful and always welcoming! I love the verity of classes and the facility is awesome.” NPS Survey rated 10 of 10, Kathleen R. 7/21/21

“The performance coaches are very knowledgeable and helpful; the classes they hold are challenging and fun. The coaching staff is always ready to suggest an alternative pose for those with physical limitations. I love coming to HWC.” NPS Survey rated 10 of 10, Michael R. 7/20/21

“Great facilities, great staff, great fellow exercisers!” NPS Survey rated 10 of 10, William G. 7/19/21

“Best facilities and staff.” NPS Survey rated 10 of 10, Donald L. 7/18/21

“Very clean gym, friendly and helpful staff (Jill). After a year absence, I like the new equipment and also like spacing. Thank you.” NPS Survey rated 10 of 10, Alan S. 7/12/21

“The facility is great. The classes are educational and enjoyable. The staff is caring and knowledgeable.” NPS Survey rated 10 of 10, Debra M. 7/12/21

“COVID precautions like limited racquetball courts and no towel service, closing the restaurant are understandable but limit the overall value.” NPS Survey rated 7 of 10, Matt B. 7/9/21

“It’s an amazing place to burn those calories as well as exercise your mind and soul 👌🏼👍🏼👍🏼🧘🏼‍♂️🏊🏼‍♂️ “ NPS Survey rated 10 of 10, Narda R. 7/6/21

“It is the perfect health and wellness outlet to help develop a: "healthy self" or "heal-thy-self!" NPS Survey rated 10 of 10, Twana W. 7/5/21

“The people in the facility have grown so much I really feel like family there compared to what it was like 15yrs ago. It's alot if love, culture, and good energy all the way through this place now.” NPS Survey rated 10 of 10, Chad P. 6/28/21

“Cleanliness, locker room, showers, equipment, facilities, etc” NPS Survey rated 10 of 10, Orlando S. 6/28/21

“It was my first time back since COVID and there had been many changes for members health and safety. The lady and the front desk took time to explain the changes and I appreciated that. I don’t like when personal behind the desk don’t speak and assume you know!! More help around the equipment or signs of suggested uses and reps would help new comers.“ NPS Survey rated 10 of 10, Barbara K. 6/26/21

“The gym has everything you need with two levels of equipment, it's always clean and the sauna room is a nice addition” NPS Survey rated 10 of 10, Paul S. 6/23/21

“Good variety of services (i.e. classes, racquetball, indoor/outdoor pools etc..” NPS Survey rated 10 of 10, Alicia S. 6/22/21

“Variety of activities, classes, and cleanliness.” NPS Survey rated 10 of 10, Diane G. 6/21/21

“Lots of amenities.” NPS Survey rated 10 of 10, Jackie S. 6/21/21

“Convenient clean and front desk are very friendly. Get your AC fixed though.” NPS Survey rated 10 of 10, Erinn G. 6/21/21

“Still limited hours. No towel service back, can never get a pool lane reserved when we need one.” NPS Survey rated 3 of 10, Cindy W. 6/20/21

“The gym equipment is well maintained and the environment is very good.” NPS Survey rated 10 of 10, Nathan H. 6/17/21

“Everything is open and working with NO mask mandate 👍The only problem is they don't provide towels any more. That needs to be changed 🤬 “ NPS Survey rated 10 of 10, Richard B. 6/16/21

“The Wellness Center has wonderful facilities for everyone.” NPS Survey rated 10 of 10, Sandra S. 6/12/21

“We have been members for well over 25 years. We like the schedule, know the Staff from Pam to James, like working with the Instructors, have made friends that keep us there by asking why we missed a workout, and like the clean, well maintained facility. “
NPS Survey rated 10 of 10, Elisa L. 6/9/21

“I love the wellness center I have been a member for years and love the gym and the people. I would recommend this gym to anyone. “ NPS Survey rated 10 of 10, Hang N. 6/9/21

“I like the employees and staff. I like the clean and nice facility. “ NPS Survey rated 10 of 10, Jennifer A. 6/9/21

“I love the wellness center. I have already told several friends about it.” NPS Survey rated 10 of 10, James S. 6/6/21

“Service is friendly... the equipment is very good...the accommodations are clean and well kept” NPS Survey rated 10 of 10, James S. 6/6/21

“Because exercise has helped me drop from a size 12 to an 8” NPS Survey rated 9 of 10, Rhonda H. 6/6/21

“I have been a member for a long time. I like the variety of options at the wellness. The staff is friendly and helpful for the most part.” NPS Survey rated 9 of 10, Lisa C. 6/6/21

“Great staff, large facility with lots of space to spread out” NPS Survey rated 10 of 10, Lisa C. 6/5/21

“Everyone is so nice and encouraging to help you out. I’ve been gone cause of the Covid virus and had just returned yesterday. The instructor was doing her best to make sure that I was doing okay. And the lady at the front desk is so nice I just look to being lifted up from her.” NPS Survey rated 10 of 10, Cynthia C. 6/4/21

“I love this place however I wish there was more water aerobics classes” NPS Survey rated 10 of 10, Yvetta J. 5/29/21

“Awesomeness ; Great Gym ; Love the swimming pool. Nuff Seddddd” NPS Survey rated 10 of 10, Jose R. 5/22/21
“It’s not packed of people it makes me comfortable to work out and people not hovering over me. And it’s super clean, has great guidelines for COVID. Love the wide range of classes available at convenient times.” NPS Survey rated 10 of 10, Martha F. 5/19/21

“I’ve been a member here for more 25 years!”
NPS Survey rated 10 of 10, Girish K. 5/9/21

“Excellent facilities, good location, attentiveness to the needs of members” NPS Survey rated 10 of 10, Don N. 5/5/21

“Great facilities. Great staff” NPS Survey rated 9 of 10, Brian M. 5/5/21

“The staff is friendly and I love the amenities like indoor and outdoor pools. No other gym has that along with jacuzzi and sauna. They also keep it very clean.” NPS Survey rated 10 of 10, Stephanie C. 5/5/21

“There are plenty of classes I like. The staff is very friendly. I enjoy my time there and am getting healthier while I do it.” NPS Survey rated 10 of 10, Rebecca F. 5/5/21

“Very effective and sanitary!” NPS Survey rated 9 of 10, Erin R. 4/29/21

“Friendly staff, clean facilities, lots of good equipment” NPS Survey rated 9 of 10, Angela P. 4/29/21

“The facilities are very clean. The app makes it very easy to see what classes are available and to sign up for them. Check in is easy. The staff is wonderful.” NPS Survey rated 10 of 10, BreAnne B. 4/28/21

“Clean facility. Nice staff.” NPS Survey rated 9 of 10, Michael G. 4/27/21

“Very nice facility-clean. It offers quite a bit for the membership.” NPS Survey rated 9 of 10, Theresa O. 4/24/21

“Lots of amenities, clean, professional & friendly” NPS Survey rated 10 of 10, Roxanne C. 4/24/21

“Great classes and staff. Facility feels safe and always clean.” NPS Survey rated 10 of 10, Katherine L. 4/23/21

“Awesome equipment, staffs and professional fitness instructors!!!!” NPS Survey rated 10 of 10, Lawrence N. 4/21/21

“I enjoy the challenging Premier classes. The performance coaches are expert, friendly, and are very understanding of someone's physical challenges or limitations. “ NPS Survey rated 10 of 10, Michael R. 4/18/21

“The staff is great, the facilities are unmatched in the area. My only complaint is that we are still working under restricted hours. It is time for the return to normal hours. It is actually way past time for the return to normal hours.“ NPS Survey rated 10 of 10, Donald L. 4/17/21

“Lots of things to do, workout, swim, tennis, etc..” NPS Survey rated 9 of 10, Myshell M. 4/16/21

“Great facility and friendly staff” NPS Survey rated 10 of 10, Tara A. 4/13/21

“I think it could use a couple more machines like a neck machine, and the hours could go back to normal other than that I'm pretty pleased!” NPS Survey rated 8 of 10, Christopher W. 4/13/21

“I love the way all aspects of exercise and well being are targeted. I appreciate the staff and the well trained and experienced trainers. The equipment and cleanliness is above and beyond your expectations!“ NPS Survey rated 10 of 10, Narda R. 4/5/21

“Christus Health and Wellness offers more than other gyms in the area.” NPS Survey rated 9 of 10, Natasha N. 3/31/21

“I’m fairly new to the gym so I haven’t been here long enough to gage how well it runs.” NPS Survey rated 8 of 10, Mistie B. 3/31/21

“It's a clean and safe environment” NPS Survey rated 10 of 10, Anthony B. 3/29/21

“Great friendly staff” NPS Survey rated 10 of 10, Linda B. 3/22/21

“1) The HWC is a great place to work out, make friends, and learn new exercises from the various classes available, as well the trainers and teachers who make up the core part of the program. 2)The environment is friendly and family oriented, with staff that care about the members. 3) The gym is well laid out with some of the newest equipment available. It is also well maintained, with programs to replace flooring, repair air conditioning, repaint tennis courts, and clean / repair the swimming pools. The HWC stands out in many categories. Thanks, Steve”
NPS Survey rated 10 of 10, Steve H. 3/21/21

“The Wellness Center offers so many platforms for exercise such as the exercise machines, weights, indoor track, indoor and outdoor pools, fitness classes, showers and locker room, etc.” NPS Survey rated 10 of 10, Junelle G. 3/20/21

“Beautiful facility!” NPS Survey rated 10 of 10, Perry P. 3/20/21

“Location, towels for shower (pre covid), friendly front desk staff, not too crowded, and lockers with combination provided. “
NPS Survey rated 10 of 10, Stella W. 3/20/21

“Friendly, clean and the most important part is the classes, 545 am cycling class with Lisa. I haven't been to class in a while and she was so excited to see me and made me feel so good. Just a Great place to workout. Thanks!”
NPS Survey rated 10 of 10, Nichole B. 3/19/21

“The Racquetball courts!” NPS Survey rated 10 of 10, Federico P. 3/19/21

“Workers are extremely friendly and the atmosphere there is nice and very clean.”NPS Survey rated 10 of 10, J’wan Y. 3/19/21

“The enrollment fee was my biggest hangup. I'm also thankful for my discounted rate, but it's really not that discounted (Lamar). I love the app and how easy it is to reserve a time for swimming. The locker rooms are always clean and fresh. The welcome staff at the front desk are always happy, helpful and efficient.” NPS Survey rated 8 of 10, Christine J. 3/19/21

“Variety of classes, equipment, pool and friendliness of staff.” NPS Survey rated 10 of 10, Meredith R. 3/6/21

“A bit pricey but so far really nice!” NPS Survey rated 9 of 10, Megan B. 3/5/21

“HWC has knowledgeable staff and many different exercise options.” NPS Survey rated 9 of 10, Rhonda H. 3/4/21

“Before the pandemic set in the center used to be a place of social gatherings as well as a place use very excellent exercise equipment. Now it has become just like any other exercise place. Bring back the instructors add a few tables, a coffee machine and a pastry machine. Encourage people to get to know one another again.” NPS Survey rated 8 of 10, Joseph S. 3/4/21

“Cleanliness, equipment, staff very helpful. I don’t feel intimidated by other members. Staff at front desk are very welcoming. Overall, just a great place. 😀” NPS Survey rated 10 of 10, Elaine T. 2/23/21

”Because all of the activities that are normally an option to do, we cant do due to COVID but charging the same full price. Basketball court not available at all.”
NPS Survey rated 5 of 10, Eddie C. 2/22/21

”Nice staff and good workout equipment” NPS Survey rated 10 of 10, Greg B. 2/16/21

”I love the facility and that y’all provide daycare which is a huge convenience for me. I also love that you provide a discount for employees of certain companies” NPS Survey rated 10 of 10, Emily B. 2/13/21

”The only reason not a ten is the price. Very neat clean facility. And very helpful training staff” NPS Survey rated 9 of 10, Ricky H. 2/12/21

”I love having the option to attend a class as well as the different types of classes. The indoor pool is plus! The employees are welcoming and helpful if you need it!”
NPS Survey rated 10 of 10, Colby L. 2/11/21

”Friendly and helpful staff, who are always working on better cleaning practices”
NPS Survey rated 10 of 10, Joseph L. 2/10/21

”Great facility with courteous and helpful staff.” NPS Survey rated 10 of 10, Don N. 2/9/21

”Friendly staff, variety of services” NPS Survey rated 10 of 10, Caleb B. 2/7/21

”I like the fact you can exercise outside (walking track, tennis, swim) as well as indoors. Clean facilities, good mix of equipment, welcoming environment. If you want aid, it's there waiting for you, just say the word; but as someone who likes to just go in and "do what I need to do", lol - I love that I can do that without being asked over and over if I "need help". And I love the choice of music played on the upstairs walking track, and that you can watch swimmers, or the outdoors, or people working out as you walk around it. And lastly... there's the added comfort of knowing that if I do something stupid and hurt or overexert myself... there's plenty of doctors and an ER nearby! :) “ NPS Survey rated 9 of 10, Cynthia K. 2/6/21

”It is clean, it has friendly staff and the atmosphere is welcoming. The price is affordable for everything you get.” NPS Survey rated 10 of 10, Carol G. 2/4/21

“In these crazy times I feel like you’re the most respectful gym and of course, a pool!!”
NPS Survey rated 8 of 10, Laurie P. 2/2/21

“I like the equipment. Seems like good classes. Friendly staff. Very clean facility”
NPS Survey rated 10 of 10, Sarah P. 1/28/21”

“The Health and Wellness center is a great place for people of all fitness levels. The classes are very well run and can accommodate absolute beginners as well as those people who have more advanced fitness goals. I highly recommend the premier and Tribe classes as well as the larger standard classes. There is something for everyone at HWC and the staff is amazing.”
NPS Survey rated 10 of 10, John G. 1/28/21”

“Love the location, the different class given at different times to accommodate the working class. Also the atmosphere” NPS Survey rated 10 of 10, Rose M. 1/28/21

“Great staff and comfortable environment to exercise. Also maintains all safety and health protocols during this pandemic.” NPS Survey rated 10 of 10, Ronald B. 1/25/21

”Overall facility is perfect, only recommendation is to offer cleaning supplies in the showers for members to use.” NPS Survey rated 10 of 10, Julie B. 1/25/21

”The extra precautionary measures put in place during the pandemic.”
NPS Survey rated 10 of 10, Judy A. 1/25/21

“The staff are great, the place is clean but the temperature is not to desirable. It needs to be kept cooler. When I asked several years ago why is it so hot at times, the answer I got was that they cannot keep it cooler because the senior citizens and staff during the day get to cold. Well that's too bad. I am almost that age and definitely am not cold nature. What some don't realize is that with all the windows, the place heats up in the afternoon so when I go after work it is quite warm. It's true when people say why worry you are going to sweat anyhow, well it makes it worse, especially on sunny days. I have to cut my workout short because of getting overheated.” NPS Survey rated 8 of 10, Theresa O. 1/24/21

“I’ve been a member before and couldn’t afford to keep my membership. I joined almost every gym in the city and NONE could even come close to the quality of equipment, the range of options made available and the location for me. I received a promotion on my job and couldn’t WAIT for the January deal to start as soon as I could I got my membership back.”
NPS Survey rated 10 of 10, Greta G. 1/24/21

“I have worked out at many gyms in my lifetime, and HWC is one of the best gyms I have ever been in! HWC has all the latest exercise equipment, spas, pools, tracks, basketball courts, tennis courts, racquetball courts, etc., you name HWC has it! Thank you again HWC for keeping Health # 1 in all your members lives” NPS Survey rated 9 of 10, David B. 1/24/21

“The staff are professional and kind. I really appreciate the precautions that the HWC has put in place and maintained to keep everyone safe and manage Covid. It's one of the main reasons I am at this gym and not at the one I left. It's also hard to beat all the options available. I enjoy racquetball and swimming, which HWC has in addition to everything else.”
NPS Survey rated 10 of 10, Thomas D. 1/21/21

”The friendliness, cleanliness, group fitness classes, training and all that is offered.”
NPS Survey rated 10 of 10, Connie V. 1/21/21

”Always clean facility with a friendly and helpful staff.”
NPS Survey rated 9 of 10, Michael R. 1/18/21

”I like and enjoy working out with the performance coaches at HWC. They are professional, helpful, and very concerned. The rest of the support staff is also professional and pleasant to be around. The facility is clean and well-maintained. All of my Premier classes are challenging and are helping to make me stronger.” NPS Survey rated 10 of 10, Michael R. 1/17/21

“The facilities are unmatched in the area. The staff is very professional and friendly. The health precautions taken since re-opening after COVID-19 are impressive.”
NPS Survey rated 10 of 10, Donald L. 1/16/21

“Love the people there.” NPS Survey rated 10 of 10, Chad P. 12/26/20

”This facility provides many opportunities for physical health such as the gym floor with numerous exercise machines, a walking track, indoor and outdoor pools, tennis and racquetball courts, exercise classes, etc. They also have locker rooms, shower facilities, whirlpool, and saunas. The Center is working very hard to follow all Covid guidelines with an extensive cleaning process. “ NPS Survey rated 10 of 10, Junelle G. 12/24/20

”They are following COVID safe rules. I appreciate the extra work to keep everyone including their employees safe. The staff are always super nice and professional” NPS Survey rated 10 of 10, Keely K. 12/21/20

“HWC is the best well rounded gym in the area. They provide excellent customer service, experienced trainers and a friendly workout environment. I love that they are constantly disinfecting our workout areas! There is an exercise class for all levels too. Love my gym!”
NPS Survey rated 10 of 10, Stephen H. 12/20/20

”Great staff and overall atmosphere. Excited for when towels come back. Like the individual cleansing wipes to clean machines. If showers could be renovated, that would be a plus.“
NPS Survey rated 10 of 10, Stella W. 12/19/20

“It’s so clean, it’s never too packed, and the staff is extremely friendly. I love the spread out layout of the weight equipment since COVID and wish it could stay that way. I have several friends who want to join (they canceled their other gym memberships when COVID hit), but they want to be able to try it first. I also wish childcare would open at 8am like it used to.”
NPS Survey rated 10 of 10, Brenna H. 12/11/20

”Great staff and equipment.” NPS Survey rated 10 of 10, Brenna H. 12/11/20

”Great services and top notch facility.” NPS Survey rated 10 of 10, Diana M. 11/29/20

”Clean environment, nice management, Worth attending Classes and trainers are highly recommended” NPS Survey rated 10 of 10, Samina H. 11/22/20

”Quality equipment in a clean, safe environment with excellent staff. Thanks for doing such a wonderful job, it’s a great place for improving health and wellness.”
NPS Survey rated 10 of 10, Paige J. 11/18/20

”Staff is very friendly. Facility is clean, safe, and has everything you need.”
NPS Survey rated 10 of 10, Gerard L. 11/10/20 .

”Friendly staff, clean and safe environment” NPS Survey rated 10 of 10, Jennifer A. 11/6/20 .

”It is a top rate facility. It’s always clean. I appreciate the care they are taking during the pandemic to keep everyone safe.” NPS Survey rated 9 of 10, Katrina S. 11/6/20 .

”Even though Covid has been around this year the wellness center is the only gym in the area that closes for cleaning. Also due to closing earlier than usual people with late work schedules such as me cannot make it to workout before they close. The amenities are nice. Very nice such as the spa area. The pool is amazing and I am a swimmer so that is where I spend most of my time. The appointment scheduling has been nice but I feel like there are not ample time slots available. Especially when wanting to swim for an hour. But also with the closed for cleaning and closing early it makes it harder to find time to get into the pool and get your swim in. “
NPS Survey rated 6 of 10, Leah B. 11/6/20 .

”Friendly staff and great value.” NPS Survey rated 10 of 10, Tim S. 11/1/20

”Best gym in Beaumont.” NPS Survey rated 10 of 10, Joseph L. 10/31/20

”Pool is very limited. No gathering area. Everything else gets a 10”
NPS Survey rated 8 of 10, Joseph S. 10/26/20

”Friendliness of staff, cleanliness of facility.” NPS Survey rated 10 of 10, Michael G. 10/24/20

“Employees are very polite and kind professionals. The equipment is well kept and sanitized. I have already recommended the facility to a lot of friends and families.”
NPS Survey rated 10 of 10, Lawrence N. 10/20/20

"All the different amenities in the gym. And great customer service!”
NPS Survey rated 10 of 10, John W. 10/19/20

“The facility is always clean. The staff is very friendly. Equipment is always working and ready for use.” NPS Survey rated 10 of 10, Erica S. 9/23/20

”Friendly staff. Extremely hygiene environment. Love all the new equipment! Thanks for opening on the weekend!” NPS Survey rated 10 of 10, Steven H. 9/20/20

”Great people, Great atmosphere to workout in”
NPS Survey rated 10 of 10, Richard S. 9/20/20

“Great staff and great facilities.” NPS Survey rated 10 of 10, Mark R. 9/20/20

“Great gym and staff. I can't wait til it opens back up for the weekends” NPS Survey rated 10 of 10, Hector S. 9/19/20

“I love the atmosphere and the choices of equipment, classes, and the sauna & pool! The employees are always super helpful and friendly!”
NPS Survey rated 10 of 10, Rebecca C. 9/19/20

“Love the pool. Courteous and helpful staff with a variety of classes offered”
NPS Survey rated 10 of 10, Ruth A. 9/19/20

“Facility is very well maintained and kept clean including COVID extra cleaning. They have lots of good updated equipment, walking track, indoor and outdoor pools, locker rooms and showers and saunas.” NPS Survey rated 10 of 10, Junelle G. 9/19/20

“Great staff and atmosphere!” NPS Survey rated 10 of 10, Stella W. 9/19/20

”Just an overall great place with high quality equipment and the staff is amazing.”
NPS Survey rated 10 of 10, James F. 9/18/20

”I like the facility. Even though I haven't been able to workout I will be able to starting Oct 15. I checked other places and the prices are comparable and offers more options for workouts.”
NPS Survey rated 10 of 10, Ronald G 9/18/20

”I love the atmosphere. It's friendly, helpful and not intimidating. It's well maintained, clean and the classes offered are great. I love yoga with Julie Lee and can't wait until Friday is added to her schedule...three days help keep us limber and well stretched.”
NPS Survey rated 10 of 10, Linda E. 9/18/20

“The atmosphere is more health focused over appearance focused.”
NPS Survey rated 10 of 10, Amanda N. 9/18/20

“The staff themselves are absolutely amazing! The facility overall is so clean and with everything going on I feel completely safe. It definitely does not hurt that it is so affordable especially for all the amenities offered. I have recommended many people to go by and check it out.” NPS Survey rated 10 of 10, Machelle H. 8/17/20

“The staff has done a remarkable job ensuring everyone's safety during this time. Yesterday was my 1st time back to the gym and it was such a great experience soon as I walked in and greeted by the professional team.” NPS Survey rated 10 of 10, Brian J. 8/14/20

“I have been a member for over 15 years. The facility is always clean and the staff is very personable. I feel like I am a valued member and my opinion matters. The class instructors are great. CHRISTUS HWC has gone above and beyond to create a safe and healthy environment in the wake of the pandemic and it is appreciated”
NPS Survey rated 10 of 10, Debbie B. 8/5/20

”Good clean place to workout” NPS Survey rated 10 of 10, Charmaine G. 8/5/20

”The staff members are very helpful, professional and strive to make sure members have a great, safe experience.” NPS Survey rated 10 of 10, Rebecca F. 8/3/20

”Great care, cleanliness and quality of the facilities.”
NPS Survey rated 10 of 10, Laura W. 8/2/20

“Great place to work out. Environment is friendly, facility is clean.”
NPS Survey rated 10 of 10, Annie F. 7/23/20

”As always, excellent classes, instructors, and facility. I feel comfortable returning because HWC is going above and beyond for safety during COVID-19.”
NPS Survey rated 10 of 10, Laura P. 7/22/20

”I have already recommended this facility to my friends and coworkers, and one of them have joined last week. This is the best workout facility in southeast Texas.”
NPS Survey rated 10 of 10, Lawrence N. 7/19/20

“I’ve always felt welcome because of the friendly staff. Great facility!!!”
NPS Survey rated 10 of 10, Madison M. 7/11/20

”Neat, clean, excellent support and customer service”
NPS Survey rated 10 of 10, Eliane M. 7/18/20

”I only have been back one week. So far everything looks nice and clean.”
NPS Survey rated 10 of 10, Michael D. 7/17/20

“HWC has a great staff. All of the coaches are trained and willing to help. There is an environment that is conducive for exercise in this unprecedented time. The staff has made it possible for the members to return and feel safe and comfortable while following the necessary guidelines. Thanks again for all you do to keep us healthy and safe.”
NPS Survey rated 10 of 10, Narda R. 6/25/20

“Christus HWC is a great facility with a lot of options. I primarily go for the lap pool and the racquetball courts. It is good to see the gym taking the Covid threat seriously. In the past I do not think the gym has done as well as it could on sanitation (showers, hot tub, making sure people shower before using the pool), but the gym has really stepped it up with the current situation. I hope it continues.”
NPS Survey rated 9 of 10, Thomas D. 6/24/20

”Very considerate of Coronavirus. [HWC] oriented toward health rather than just muscles.”
NPS Survey rated 10 of 10, James S. 6/24/20

”Very impressed with the reopening and sanitation practices you have implemented. Thank you!” NPS Survey rated 10 of 10, Keely K. 6/19/20

”Organized, professional organization which promotes, supports and encourages individuals to maintain a healthy lifestyle.” NPS Survey rated 10 of 10, Mark R. 6/19/20

”My husband and I appreciate the changes made at the Wellness center due to Covid. The spacing between machines made us feel safe in the gym environment. The cleanliness in all areas of the facility was impeccable. We are so happy to be back!”
NPS Survey rated 10 of 10, Stephen H. 6/19/20

"Professional atmosphere. Clean. Innovative.”
NPS Survey rated 10 of 10, Courtney R. 6/19/20

”Clean, professional, and it’s the best gym I have been a member of.”
NPS Survey rated 10 of 10, Erinn G. 6/17/20

“I know you guys have been pretty busy and I so appreciate your efforts this morning. You truly made me feel special. I am so pleased and excited to be back. You all worked tremendously hard for your members to resume and feel safe and comfortable.” Narda S. 6/16/20

”The service HWC provides and the facility is great in itself with all the options you have to choose from.” NPS Survey rated 10 of 10, James F. 6/16/20

”During the COVID-19 epidemic, I think that HWC communicated well with the customers. Customer service during regular hours could be a little bit better, but its not the worse either. Overall its a really nice facilities, I don’t think you will find anything perfect these days. You are doing a good job.” NPS Survey rated 8 of 10, Worrick J. 5/28/20